Step 3 of 5 on the chain

Average deal size

Also called Average won amount, Average order value.

What a won deal is typically worth, the other half of a lead's value. Close rate times average deal size is what a lead of that kind was worth.

Why it matters

Leads that close at the same rate can be worth very different amounts. An enterprise lead and a small-business lead may both close one time in five, and one deal may be ten times the other.

What goes wrong

One very large deal can distort an average. A single contract worth fifty ordinary ones makes a small group look like the best leads in the business, and bidding then chases whatever that one buyer happened to have in common with others. That is why very large deals are counted at a cap rather than at face value.

Missing amounts matter too. A won deal with no amount recorded cannot be counted toward deal size, and it should be left out rather than guessed.

What this product does about it

Deal size is the average of your own won amounts, with any deal above five times the median counted at that level, and won deals with no amount left out of it.

How to check it on your own account

Look at your largest won deals from last year. If one or two are many times the rest, your average is theirs, not your typical customer's.

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Where this comes up

How it applies in your trade

The same method, worked through for each kind of business: what a lead is worth, what is known on arrival and what to prepare.

The rest of this step

Measure this on your own data

The diagnostic reads a CRM export in your browser and reports your volume, your match rate and the spread between your leads against the thresholds in this glossary. Nothing is uploaded and no account is needed.

See what your own leads are worth

Read your closed deals and find out whether your lead values actually vary, and by how much. Nothing is stored, and your file is read in your browser.

Try it on a sample dataset