Refund Policy

The first 14 days are free. If you added a card, it is not charged until the free trial ends, and we email you three days before it is.

You can cancel from the billing page on your workspace, or by writing to us. Your plan stays active until the end of the month you have paid for, and you are not charged again.

• Your first payment, if it is not for you: cancel within 14 days of your first payment and we refund it in full, no questions asked. Value bidding takes a few weeks to show what it does, so you can see it at work before you decide.
• A charge made in error, such as a duplicate payment or a charge after you cancelled: refunded in full.
• A later month already started is not refunded. If something went wrong on our side, write to us and we will look at it fairly.
• Where the law where you are gives you a right to a refund, that right applies.

Write to alon@bettersignals.co or use the contact page with your workspace's email address. We answer within two business days. Payments are processed by Paddle, our reseller and Merchant of Record, so an approved refund is returned by Paddle to the card you paid with, usually within 5 to 10 business days.